SOCIAL

Reiss aligns its approach to people and working conditions with internationally recognised human rights frameworks, including the Universal Declaration of Human Rights and the International Labour Organization’s Fundamental Principles and Rights at Work. We expect our suppliers to uphold these standards and assess compliance through our Code of Conduct, NEXT Code of Practice (COP) audits and ongoing engagement. Our aim is to help ensure people connected to our operations are treated with dignity and respect.

BUSINESS & HUMAN RIGHTS OUR PEOPLE OUR CUSTOMERS COMMUNITY

BUSINESS & HUMAN RIGHTS

Reiss’ Human Rights Policy is informed by the United Nations Guiding Principles on Business and Human Rights and applies across our own operations and our third-party product and non-stock supply chains.

Our approach to supply chain due diligence is underpinned by the NEXT Code of Practice (COP), which sets out the standards expected of suppliers in relation to labour rights, working conditions, health and safety and ethical business conduct.

All approved factories are required to meet COP standards, with compliance monitored through a programme of audits and ongoing engagement.

Our commitments are to:

- Continuously strengthen our approach to business and human rights in line with the UN Guiding Principles.

- Promote safe and fair working conditions by working with suppliers on corrective actions and continuous improvement.

PARTNERSHIPS

Collective action and partnerships with key organisations help strengthen our approach to ESG issues and support improvements across the sector.

Reiss has been a member of the Ethical Trading Initiative (ETI) since 2017, beginning at Foundation level and becoming a full member in 2019. The ETI is an alliance of companies, trade unions and NGOs that promote respect for workers’ rights around the globe.

In 2023, Reiss began a partnership with Next plc, adopting the Next plc Code of Practice as a framework for supply chain due diligence and benefitting from a wider network of in‑country auditors, which increases our capacity to monitor labour conditions and identify issues of concern. Further information about our programme can be found in our Modern Slavery Statement and policies.

Reiss has partnered with Segura, a supply chain mapping software provider, to gain greater visibility into our entire operation. This enhanced traceabilitysupports our approach to responsible sourcing and labour standards.

By publishing our tier 1 suppliers on Open Supply Hub, we provide greater transparency into our supply chain and support open collaboration within the industry.

Reiss_Sustainability_Ethical_Trading_Initiative

Alliance of trade unions, NGOs and businesses working together to promote human rights and decent work.

Platform for publishing supply chain information.

Software supporting supply chain visibility.

BUSINESS & HUMAN RIGHTS OUR PEOPLE OUR CUSTOMERS COMMUNITY

OUR PEOPLE

Reiss employees are vital to the success of the company, in delivering high quality products and service to our customers and maintaining our reputation for high standards of business conduct.

We value every individual's unique story and voice and believe in the power of authenticity. Our commitment to equity, diversity, and inclusion goes beyond representation and numbers —it's about fostering a genuine sense of belonging for all. Belonging is a profound feeling, a sense of connection and acceptance for who you are and what you stand for, something we are striving to cultivate every day.

Our employee learning platform, The Muse, provides a range of online learning opportunities available to all. The business also offers leadership and career development programmes that support our employees’ progression.

We invest in tools, events and guidance to support wellbeing and mental health, including training employees in mental health first aid.

The company conducts an annual engagement survey followed by action planning, to give employees a voice. The leadership team hosts regular ‘Town Hall’ meetings and sends internal communications to ensure everyone is engaged and informed.

Our commitments are to:

- Create a safe and healthy environment that promotes well-being at work.

- Create an increasingly diverse, equitable and inclusive workplace where people feel valued, and that they belong.

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OUR CUSTOMERS

Reiss is dedicated to supporting our global customers, through an accessible, inclusive, welcoming shopping experience, and by providing accurate information about our products.

Reiss continuously works to improve the accessibility and usability of our website. We have worked with a leading provider of accessibility technology and services to ensure and maintain accessibility on our website to continually improve the user experience and make the content accessible to the broadest audience possible.

We have adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 at Level AA developed by the World Wide Web Consortium as our website accessibility standard.

We update our website regularly, using current technologies to make our content as accessible as possible. We maintain, assess, and improve the usability and accessibility of our websites, including training of our personnel, engagement of experts, and regular testing of our digital accessibility.

If you experience any difficulty accessing or navigating our website or have any accessibility-related questions or comments, please contact us at: 0333 777 4557 or you can email any queries via our contact form.

Our commitments are to:

- Promote accessible and inclusive customer experiences by considering accessibility, inclusion and cultural awareness in our communications, stores and digital channels.

- Provide accurate information and give customers clear visibility of how our products are made and used.

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COMMUNITY

Reiss makes donations of funds, clothing, footwear and accessories to charities in the UK, and has made financial donations to NGO emergency campaigns.

Our commitment is to:

- Foster positive change through strategic charity partnerships and by providing opportunities for our employees to make meaningful contributions.